Knowledge Bubble

Businesses often have a variety of needs Often times, the business owner has needs that may go unmet because they are always busy with work issues. For a virtual assistant looking for a profitable and demanding niche, this type of client needs the multitasking expertise of a concierge professional.

Many businesses find it difficult to truly organise. It’s enough to work on creating products for clients or managing the services that they provide. In the grand scheme of things, other important stuff gets missed all the time. It’s important for somebody to be able to pay attention to the details, so that products and other core specific events go off without a hitch.

There are many different areas of operation in a business. For example, a catering service could be getting ready for a major upcoming event. Besides all the different kinds of food, there is the equipment, hiring workers, uniforms and a million other seemingly insignificant details. Even if just one small task is overlooked, the event can suffer and possibly cost the business its valued clients.

Perhaps an organisation wants to set up a national meeting for its members. After the date is set and the invitations go out, the real work begins. Just think of the details – entertainment options, caterers, website development updates, other people who need to be booked, and hotels need to be reserved as well. They need help managing the particulars.

With any major event, the real hero is the person who handles all the small things and details associated with the best ideas that somebody else comes up with. In a small business, the unsung hero is the harried business owner, who already has a lot on his or her plate with other projects. To handle all of this with zeal and determination takes a truly coordinated and well-organised person.

Multitasking is certainly not for the faint of heart. If you’re used to it and feel you have the talents, go with it and see how far you get. For the virtual assistant who was once a trusted ally of a senior executive or management professional, this kind of demanding work can be very familiar.

For the highly organised and multi-talented expert virtual assistant, using your skills to help in every aspect of your client’s life can be a very rewarding challenge. Some of the duties you will be called upon to make as a concierge virtual assistant are:

• Planning events
• Business scheduling
• Making personal appointments
• Party planning
• The hiring of various services
• Buying corporate and personal gifts
• Reserving hotels
• Making travel arrangements for clients
• Paying personal bills
• Handling household activities

The concierge virtual assistant is both a business assistant and a personal assistant all at the same time. If the business client has a great idea for a new product, you will be the one doing all the fact crunching. They may forget to schedule a doctor’s appointment for the children and this task would fall to you. They may count on you to manage their entire schedule, so they are in the right place at the right time, when required. The concierge virtual assistant will take care of business and personal needs with a clear air of confidence and professionalism.